PURPOSE
This policy outlines how a student may request a replacement certificate to be issued by Leaders Institute (LI).
POLICY
A replacement certificate may be issued in the case where a student has:
• misplaced / lost the original certificate;
• damaged the original;
• had a name change.
Scope
All students
Key Stakeholder
All staff and students
Procedures
ONSHORE STUDENT REQUEST
· The student is required to complete the “Request for Replacement Certificate” Form along with the Statutory Declaration and submit it along with the Fee Receipt to the Registrar.
· The fee is $50 per certificate.
· The student can pay the fee at the administration department or via online bank transfer to the details provided on the form.
· The processing time for replacement is 10 working days.
· The Registrar conducts a check on MESHED about the bona fide status of the student.
· Once MESHED, confirms that the student has graduated from the course, the Program Director is notified.
· The Program Director then authorises the issue of the replacement certificate.
· The completed form and date of issue is recorded on the student’s record.
OFFSHORE STUDENT REQUEST
· The student is required to complete the “Request for Replacement Certificate” Form and if applying from outside Australia where a statutory declaration is not available, complete an equivalent declaration attesting to the truth of statement and have it witnessed by an authorised officer.
· The documents must be accompanied by the confirmation of payment of the required fee.
· The fee is ($50 per certificate) and courier charges of $30 if being posted internationally. Students can pay via the online bank transfer to the account details provided on the “Request for Replacement Certificate” form.
· Students are encouraged to send the details via email to admin@leadersnew.naviwork.xyz.
· Students who do not have access to an email may send their documents via mail to Leaders Institute,76 Park Road, Woolloongabba Q 4102.
· The processing time is 10 working days.
· The Registrar conducts a check on Wisenet about the bona fide status of the student.
· Once MESHED, confirms that the student has graduated from the course, the Program Director is notified.
· The Program Director then authorises the issue of the replacement certificate.
· The completed form and date of issue is recorded on the student’s record.